FAQ

You’ve got questions, we’ve got answers. Get the scoop on our awesome University of Texas San Antonio off-campus student housing.

Our Community
Where is Tetro Student Village located?

Tetro Student Village is one of the most popular UTSA off-campus housing options because we're conveniently located directly across the street from the university at 7023 N Loop 1604 W, San Antonio, TX 78249. Our property is also located next door to tons of bars and restaurants within walking distance. Tetro Student Village is the first stop on the UTSA shuttle route, meaning you'll always have a reliable ride to class!

What are office hours?

Monday-Friday 9am-6pm, Saturday 10am-4pm, Sunday noon-4pm

Does Tetro Student Village offer parking?

Yes, we have plenty of FREE resident and guest parking on-site. All 4-bedroom townhomes include garage parking.

What are fitness center hours?

24/7/365

What are pool hours, and what is the pool guest policy?

Our pool is open until 10pm. We welcome two pool guests per resident!

What is Tetro's pet policy?

We love pets and welcome up to two pets per apartment. Weight and breed restrictions apply. Please inquire with the office regarding pet fees.

What amenities are included at Tetro Student Village?

Our residents enjoy exclusive amenities you won't find anywhere else including our dog park, sports bar, FREE Starbucks coffee lounge and soccer field. In addition, we have a resort-style pool, 24/7 fitness center, gaming center, media lounge, tanning salon, and so much more!!

Your Apartment
What types of units are available at Tetro Student Village?

We offer luxury 2, 3 and 4-bedroom townhomes and apartments near UTSA! All units include spacious porches or balconies, and are fully furnished with modern finishes. All bedrooms have walk-in closets and private bathrooms.

What appliances are included with each apartment?

Our apartments feature modern appliances including oven and range, microwave, dishwasher, and refrigerator. Each unit also includes a full size washer and dryer.

Is furniture included with each unit?

Yes! Our apartments are fully furnished with a sofa, chair, coffee table, end table and barstools. Each bedroom includes a full size bed, desk with chair, night stand and dresser.

What personal belongings do I need to bring?

In an effort to provide ultimate convenience to our residents, Tetro Student Village provides all furniture that our residents need for day to day living in the community. Bedding, cookware and toiletries are not provided by the property.

How do I submit a maintenance request?

Residents can submit a maintenance request on the website, by calling the office, or visiting the office in person. Our maintenance team is equipped to respond to all calls within 24 hours.

What if I lose my keys?

If you lose your keys or are locked out of your unit during business hours, please stop by the leasing office for assistance. For lock outs after business hours please call the leasing office and follow the prompts for emergency maintenance.

How do I receive packages or mail?

Mail that does not fit in the personal mailboxes is delivered to the leasing office. Residents receive a notice that a package is available for pickup, which is kept secure prior to pickup.

Leasing & Rent
How do I start the leasing process and reserve my space at Tetro Student Village?

You can apply online anytime or stop by our leasing office to sign a lease.

What are the terms of the lease agreement?

Lease terms at Tetro Student Village are mid-August to late July.

Are leases individual or joint?

For the convenience of our residents, the Tetro Student Village offers individual lease agreements. Individual leasing means peace of mind. Your financial responsibility is only for your student's space unlike many apartments or rental houses where a joint lease is signed. If a roommate transfers to another school or moves out of the Tetro Student Village for any reason, you don't have to worry about covering their portion of rent. This is just another reason why the Tetro Student Village is your best student housing option for UTSA!

What is a guarantor and cosigner and do I need one to sign a lease?

A guarantor is someone who financially guarantees that the lease payments will be paid to the landlord. Residents may apply to be their own guarantor, however, if they do not qualify to financially back their lease on their own, Tetro Student Village requires a different guarantor. However, we understand there are circumstances when this is not a feasible option. If you do not have a guarantor, and are interested in signing a lease, please contact our staff and they will be glad to assist you in potentially offering a solution to enable you to still join our community. A cosigner is only required if the lease signer is under the age of 18.

If I sign an individual lease and do not have a roommate, how am I matched with another resident?

We will assist in matching you with a like-minded roommate with similar study and sleeping habits. It is important to answer all of the roommate matching questions on the lease application so you are paired with a compatible roommate.

Do you allow for coed roommates?

Yes, coed rooming arrangements are accepted, but only if you fill a unit. If there are empty bed spaces in the unit, all roommates will be enrolled into our roommate matching program and placed with same sex roommates.

When is my rent due?

Rent is due on the 1st of every month, and is considered last on the 4th of the month.

How and where can I pay my rent?

Tetro Student Village accepts checks, e-checks and money orders. We offer multiple methods of rent payment including online via the website resident portal, in person or by mail. You can pay rent in person during office hours, or after hours via the on-site secure drop box. If paying by mail, please send to: 7023 N Loop 1604 W, San Antonio, TX 78249.

What is included with rent?

Rent includes a modern furniture package, high speed internet, cable, trash, and access to our awesome amenities.

If I pay a security deposit, when will it be returned to me?

Security deposits are processed within the guidelines of state law promptly following the move out of your unit. Your unit will be inspected to ensure that it is left in the same condition that it was received with the exception of normal wear and tear. Any outstanding charges on your account upon move out will be credited with your security deposit, and the remainder will be sent to the forwarding address provided to us.

Can my security deposit be used for the last month's rent?

The security deposit is not intended to be used for the last month's rent, and will result in the assessment of late fees against your account.

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Contact Us
Looking for a great off-campus apartment to rent near UTSA? Contact us today - we'd love to give you a tour!
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Tetro Student Village
7023 N Loop 1604 W
San Antonio, TX 78249


phone 210.781.4201


hours Mon-Fri 9am to 6pm
Sat 10am to 4pm
Sun 12pm to 4pm